Emotional intelligence (EQ) is the ability to be aware of and manage, ones own and other's emotions. It is a crucial management and leadership skill-set with relevance to customer service, appraisals, sales... in fact any area that involves interacting with people. Emotional intelligence management is so important it is three times more likely to predict success than cognitive intelligence*. Our training effectively builds emotional intelligence skills in individuals and teams.
After Emotional Intelligence Training staff will:
All our courses are interactive and bespoke, designed around your needs (we find for example that different industries benefit form different aspects of EI). We focus on applications and real-world practice to help learning "stick". An example of a EI training course we led for Brighton financial services company over six months was:
This type of IE course really embeds the skills and makes a lasting difference. Shorter introductions are also available from half a day.
For more information on our Emotional Intelligence Training call us on the number at the bottom of the page.
View a few of our FREE Emotional Intelligence resources to give you a taste of our training courses.
E-mail us or call us on +44 (0)1273 906828