Here are some facts I pulled out for a group I was doing emotional intelligence training with:
- Emotional Intelligence (EI) is 3 times more likely to predict career success than IQ
- American financial advisers who went through an emotional competence development programme had sales gains of 8% – 20%, significantly more than those who did not undergo the programme. – From Emotional Intelligence at Work – Daniel Goleman
- ‘A very clear relationship’ between a competency-based measures of emotional intelligence and British managers’ career advancement over a seven-year period – HIGGS, M. and DULEWICZ, V. (1999)
- Ten emotional competencies emerged as the distinguishing capabilities of successful teams in a German chemical company. – WOODRUFFE, C. (2001)
CIPD Emotional Intelligence viewpoint
The concept of emotional intelligence is useful because it draws attention to the following in particular:
- There are aspects of management, leadership and teamwork in which competencies owing their origin to emotional states are at least as important as technical abilities.
- Managing personal emotions and adapting them to circumstances, and understanding others’ emotions, is an important aspect of leadership and teamwork.
You can read more about emotional intelligence here.
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